Hi, I'm
Falguni Biswas
Administrative Assistant
5+
Years Of Experience
5+
Projects Completed
500+
Records Managed Monthly
My Skill Set
Ensuring Efficient Office Operations Through Structured Data Management, Administrative Coordination, and Customer Service Excellence
Administrative Operations
Managing front desk operations, handling documentation, coordinating office workflows, and ensuring smooth daily administrative activities across departments efficiently.
Data Management & Documentation
Maintaining digital and physical records, indexing documents, and ensuring accurate data entry for efficient retrieval and structured information systems.
Office Coordination & Support
Coordinating office logistics, handling communication workflows, managing inventory, and supporting teams through structured administrative and operational assistance.
Why Choose Me
My Experience Area
Projects
My Amazing Works
Digital Filing System Implementation & Office Workflow Optimization
Administrative Coordinator
Experience
Safeway
Roles & Responsibilities
• Managed 150+ weekly inquiries through phone, email, and in-person communication, routing requests and reducing response delays by 20%.
• Processed and logged 200+ weekly mail items ensuring timely distribution of correspondence and accurate document handling processes.
• Digitized and indexed 500+ records monthly improving document retrieval time by 30% through structured electronic filing systems.
• Maintained physical and digital filing systems ensuring accurate record tracking and secure document storage across departments.
• Monitored office supply inventory coordinating orders ensuring continuous availability of essential administrative materials.
• Retrieved archived files supporting 50+ monthly requests ensuring accurate tracking of document access and movement.
• Updated administrative databases through structured data entry maintaining accurate and error-free information systems.
• Distributed internal communications including courier packages and memos ensuring timely information flow across teams.
Infolady Social Enterprise Ltd.
Roles & Responsibilities
• Managed front desk operations handling visitor registration and appointment scheduling supporting 80+ monthly staff and external visitors.
• Implemented digital filing system reducing manual documentation processing time by 35% improving administrative efficiency.
• Developed standardized document templates improving response time by 25% across internal and external communications.
• Maintained employee records tracking attendance and documentation for 100+ staff ensuring accurate HR data management.
• Coordinated office logistics including canteen operations serving 50 employees ensuring smooth vendor and supply management.
• Organized quarterly events and meetings managing scheduling documentation and coordination across departments.
• Prepared administrative reports supporting HR and management decision-making processes through structured documentation.
• Monitored inventory and vendor coordination ensuring uninterrupted office operations and equipment servicing schedules.
DEGREE
EDUCATION
Post Graduate Diploma in Human Resource Management
January 2017 - February 2018
Master of Criminology
March 2012 - April 2014
Bachelor of Criminology
July 2007 - March 2010
Mawlana Bhashani Science & Technology University, Tangail, Bangladesh
Professional Recognition & Feedback
Awesome Service
Testimonial 1
Manager
Awesome Service
Testimonial 2
Manager